Terms of Service
These terms govern the use of Hoss-Kick's remote patient monitoring and care management services. By using our services, you agree to comply with these terms and conditions.
Service Agreement
- Hoss-Kick provides remote patient monitoring and care management services to healthcare providers and their patients
- Services are provided in accordance with applicable healthcare regulations and Medicare guidelines
- All services require proper physician orders and patient consent
- We reserve the right to modify services with appropriate notice to healthcare providers
Healthcare Provider Responsibilities
- Maintain active medical licenses and appropriate certifications
- Provide proper patient orders for remote monitoring services
- Review and respond to clinical alerts and reports in a timely manner
- Ensure patient eligibility for Medicare reimbursement programs
- Maintain appropriate malpractice insurance coverage
Patient Responsibilities
- Use medical devices as instructed by healthcare providers
- Participate in care management programs as prescribed
- Provide accurate health information and report changes in condition
- Maintain device connectivity and report technical issues
- Follow prescribed treatment plans and medication regimens
Limitations and Disclaimers
- Remote monitoring services supplement but do not replace regular medical care
- Emergency situations require immediate contact with emergency services (911)
- Technology limitations may affect device connectivity or data transmission
- Clinical decisions remain the responsibility of the treating physician
- We are not liable for treatment decisions made by healthcare providers
Text Messaging Terms
- SMS Program Purpose: Our text messaging program is designed for appointment confirmations, scheduling reminders, and follow-up communications only
- Opt-In Required: Users must explicitly opt in to receive SMS communications from Hoss-Kick by checking the consent box on our forms or texting START to +1 (855) 753-4452
- Message Frequency: Message frequency varies based on your appointment schedule and care plan requirements
- Costs: Standard message and data rates may apply as determined by your mobile carrier
- Help & Support: Text HELP to +1 (855) 753-4452 for assistance or contact support@hoss-kick.com
- Opt-Out Instructions: Text STOP to +1 (855) 753-4452 to cancel SMS communications at any time
- Branded Links Only: All links in SMS messages will direct to med-kick.com or our branded subdomains
- No Third-Party Marketing: We do not engage in affiliate marketing or third-party promotional messaging
- Medical Emergency Disclaimer: SMS messaging is not intended for medical emergencies - call 911 for urgent medical situations
- HIPAA Compliance: No Protected Health Information (PHI) is transmitted via SMS - all messages are for scheduling and non-clinical purposes only
SMS Terms & Conditions
Important information about our text messaging program and your rights
SMS Program Description
By providing your mobile number and opting in, you consent to receive appointment reminders, scheduling updates, and related non-clinical messages from Hoss-Kick.
Opt-In Methods
You can opt in by completing the form on our website and checking the consent box, or by texting START to +1 (855) 753-4452.
Opt-Out
Reply STOP to cancel. You will receive a confirmation message.
Help
Reply HELP for assistance.
Message Frequency
Message frequency varies.
Cost
Msg & data rates may apply.
HIPAA Notice
No Protected Health Information (PHI) is sent via SMS.
Contact
support@hoss-kick.com | +1 (855) 551-5425
Opt-In Confirmation
Upon successful opt-in, you will receive the following confirmation message:
"Hoss-Kick: You have successfully opted in to receive appointment updates and scheduling reminders. Msg & data rates may apply. Reply HELP for help, STOP to cancel."
Additional Terms
Billing and Payment
- • Services are billed according to Medicare guidelines
- • Healthcare providers are responsible for proper billing
- • Payment terms are established in service agreements
- • Disputes must be reported within 30 days
Termination
- • Either party may terminate with 30 days notice
- • Immediate termination for breach of terms
- • Patient data will be transferred as requested
- • Outstanding obligations survive termination
Intellectual Property
- • Hoss-Kick retains rights to proprietary technology
- • Clinical protocols are Hoss-Kick intellectual property
- • Patient data remains property of healthcare provider
- • No unauthorized use of trademarks or copyrights
Governing Law
- • Terms governed by Florida state law
- • Disputes resolved through binding arbitration
- • Venue in Palm Beach County, Florida
- • Compliance with federal healthcare regulations
Questions About Terms?
If you have questions about these terms of service or need clarification on any provisions, please contact our legal team.
Hoss-Kick Healthcare Solutions
640 Clematis Street, Suite #2733
West Palm Beach, FL 33401
Phone: (855) 551-5425